Customer Reviews

Mrs Bland: Very efficient and friendly service on a very busy half-term holiday week. I would most certainly recommend it.

SEP Response: Hi Mrs Bland thank you for your Email see you at Christmas. Kind regards Nick.

David Rich: Very efficient and friendly service. I arrived earlier than expected but was able to leave my car. Very easy and hassle free!

SEP Response: Thank you for your comment Mr Rich. Hope to see you again soon! SEP

Martyn Barklem: Fantastic service. Met on arrival, and waited no more than two mins on our return. 6 miles on the clock. The most painless way to park at an airport that I have yet found.

SEP Response: Glad to see you approve of the Service we provide Mr Barklem. Thank you for taking the time to leave your positive comments! SEP

Posted by Carl: Thanks for your help we will use you again and a friend of ours has now booked you for next week! Very nice staff, nice people. Better service than expected a big thumbs up.

SEP Response: Glad to hear you are recommending your friends! That means you are taking advantage of our 'Golden Flyer' offer and recieving an extra 5% discount on top of your 15% 'Golden Flyer' disount! Providing you gave them your personal 'Golden Flyer' number to quote to our booking team when they made their booking, you will recieve that extra 5% discount on your next booking! excellent value for money just for recommending an excellent service provider! Thank You! From all the SEP Team.

Hannah Osborn: Rarely write reviews but this service was so good. Needed an easy, hassle free parking option and this was it. Booked late (within 24 hrs of flight) and was accommodated efficiently. Called on return flight to be told that our car was waiting for us. Seamless....exactly as this service needs to be. Would book this company everytime.

SEP Response: Thank you Hannah for your kind comments, we are glad that we served you well enough to inspire you to write a review! Its much appreciated. see you again soon! SEP Team.

Robert O'Donnell: Nice and quick service and good value for money. I'm sure I'll use this again.

SEP Response: Thank you for taking the time to write about us Robert. regards, SEP Team.

Andrew Carter: We flew off for a weekend with friends in Sweden just before Christmas. The Meet & Greet service was excellent all the way - easy to book, reasonably priced and straight forward to execute! A phone call from the M11 and then a seemless handover of car and keys only a short walk from the check-in. Likewise, on return the car was waiting for us where we dropped it off, in perfect order. I would thoroughly recommend this as a hassle free addition to your trip, business or pleasure no bus, no queue, no fiddly tickets (they even let you out of the car park)!!

SEP Response: WOW! Thank you Andrew! Looks like we hit all targets set by you there! Look forward to seeing you again soon! SEP Team.

Geoff Rayner: I used this service on a recent visit to Norway from Stansted. Having followed the instructions and phoned just before we arrived, the parking representative was there to meet us with all the necessary paperwork. On our return, having phoned once we had collected our luggage, your representative & our car was there when we got to the pick up point. Excellent service and the car had been cleaned. Will definitely use again. No hassle and no waiting around, just what is needed at the beginning & end of a holiday.

SEP Response: Thank you Geoff. See you againg soon! SEP Team.

Angela Cleverly: We booked the Meet & Greet Parking service, and would definitely recommend it. It was our first time to Stanstead, so Meet & Greet really removed all the stress and hassle of having to find our way around. After a 2 hour drive to the airport, it was great to just park up and walk into the check in facilities. Definitely worth the extra money - I'd do it again for sure.

SEP Response: Its nice to hear we converted you to our service. remember to call us on our booking line for your next visit, to get your 15% 'Golden Flyer' discount! all the best, SEP Team.

Jennifer Hendrickson: I was very impressed with my parking experience at Stansted airport. The service I received was friendly and professional, and most importantly efficient and well organized. I will be using them in the future.

SEP Response: Thanks Jennifer, another convert! excellent news! See you soon, Regards, The SEP Team.

Barry Rice: Drop off had to wait for 10mins....luckily had time but service on pick up was excellent. Car was waiting. Fantastic!

SEP Response: Hello Barry, sorry to hear we kept you waiting! Like everyone else, we are subject to hold ups in traffic and car park closures from time to time and although we endeavour to meet on time this does sometimes happen. We try to reduce the risk of this occurring by asking all our 'incoming' customers to call us approximately 20 minutes before their arrival which gives us the chance to judge arrival times and if neccessary to change the Meeting place to suit the circumstances! regards, SEP Team.

Colin Phillips: The service was very good, we were met on time on arrival and departure. The instructions were precise and the staff friendly and knowledgeable. On a slightly negative note, my car appeared to have been parked in a field, and was covered in mud. I think that if the car is being parked in a field it should be made clear to the owners, and perhaps cleaned before being returned.

SEP Response: Thank you for your comments Colin. On your negative note, we would like to state catagorically, that NONE of our customer cars are parked in a 'field'. All our compounds are 'Hard Standing', tarmac, concrete and or gravel/core. However, please be mindful of the fact, that whilst Stansted Airport is Londons' 3rd Airport, it is predominantly situated in the middle of the countryside and we do not advertise 'Undercover Parking' as one of our services. Therefore, like almost all other Car Parking service providers in this area, your vehicle is subject to the elememts of weather and nature, so, from time to time, some vehicles may get dirty, especially if they are staying for a long period of time! Kind Regards, SEP Team.

David Cook: Excellent service, quick, easy and convenient.

SEP Response: Short, Sweet and positive. Thank you David. The SEP Team.

Peter Harding: Excellent service: very prompt appearance of driver , and car with us within a minute of exiting the airport terminal.

SEP Response: Thank you Peter. Nice to know that we have impressed you! Best regards, The SEP Team.

Lesley Ingram: I found the service very good, a smiling face to great you really started the holiday off, even more so when it was 5:15 in the morning. Our return went without a hitch too. The only issue I have is you're unable to see if there is any damage to your car whilst you have been away. The area where you drop off and pick up is too dark. However I will be using the service again and will recommend it.

SEP Response: Hiya Lesley, thank you for your comments. Regrettably, we are subject to the rules laid out by BAA and the Police at Stansted and we are therefore only able to return the vehicles in certain car park areas. having said that, it is unusual to have an area anywhere in the airport that is not well illuminated?!

Peter Kegg: The meet at greet parking service at Stansted was brilliant. It is better than any other service we have tried and took all the frustration out of parking, paying and finding your car!

SEP Response: thank you Peter, well said!! SEP Team.

Hue Chapman: Excellent service - even coped with my diverted return via Gatwick and resulting 4.5 hour delay!

SEP Response: Thank you Hue. The nature of the Beast and the travel industry! From time to time there will be the inevitable hold ups and delays but we always monitor the flights (Providing the flight number given to us is correct). As well as keeping us informed yourself of any delays, we can make sure that we are still here to give you your vehicle back for a more speedy return home!! Glad to be of service! SEP Team.

Chris Heath: Very friendly & helpful drivers and quicker than other meet & greet services I have used before - excellent.

SEP Response: Wow! Glad to hear we are keeping one step ahead of the competition! thanks for your comment Chris. The SEP Team.

Frederick Flores: Excellent service. Absolutely no hassle. Car was waiting for us on arrival. Brilliant Shame I then missed the correct exit onto the M11 and travelled 22miles in pouring rain to get back to where I had started. But that was entirely my fault!

SEP Response: Oops! I'll bet its because you were in 'Holiday Mode' and not thinking straight!? Glad we got you here in the end and that you enjoyed our service! The SEP Team.

Wendy Robertson: Brilliant service! Waiting for me when I arrived at the airport and waiting for me when I returned - no delays. Ideal for single parent with two exhausted children and several cases! Much easier than shuttle bus.

SEP Response: Hello Wendy! Glad to hear we have converted you and that the service suited your needs and requirements! It really does work and take the stress away doesn't it? Kind regards, The SEP Team.

Peter Harrison: The service was prompt and helpful, and particularly appreciated after our outward flight was cancelled and we had to go straight back home.

SEP Response: Thank you Peter, i hope you still managed to get away in the end and that we still gave you the same prompt service you deserved!? Regards, The SEP Team.

Philomena Bach: Relatively expensive service, but absolutely excellent. On a very busy bank holiday weekend, both the drop off and the meet went like clockwork with cheerful efficient staff.

SEP Response: Thank you Philomena! Nice to know that we are worth every penny the service you pay for!! SEP.

Barry Mcnicholas: very efficient...no problems

SEP Response: Thank you Barry! Kind Regards, The SEP Team.

Paul Rose : Very good service and extremely pleasant and helpful staff, couldn't be better.

SEP Response: Thank you Paul, hope to see you again soon! SEP Team.

Mark Galvin: Thank you for your fantastic service. The service and customer experience was already positive when we left the car with you, but on our return, the car got stranded in Stansted when my flight was diverted due to the exceptional weather. You remained flexible and understanding with our continually changing situation. On top of this you didn\'t charge us any extra for additional days. Credit where credit is due, you provided a service that is exceptional and very rare. Thanks again.

SEP Response: Thank you Mr Galvin. Your kind comments are very much appreciated.

Paul Higham: I've been using SEP on a weekly basis for 3 years now and can wholeheartedly recommend the service. Always friendly and efficient, and during the weather and volcanic ash crises of early 2010 went the extra mile for their customers.

SEP Response: Thank you Mr Higham for your kind and honest comments. Always a pleasure.

Matthew Nichols: hi just felt I had to write to say thanks for fitting us in at such short notice last Sunday Didn't expect to be able to book in only 2 hours ahead so big thanks for exceptional service Matthew Nichols

SEP Response: Thank you Matthew. We will always try to help our customers with those last minute bookings. We hope to see you again soon. SEP.

Mr Kremheller: Absolutely fantastic! Had very stressful two days of traveling that caused many changes in my schedule. But at arrival your service made my day. I havent come across so much kindness, understanding and support. Anytime again! Thank you so much!

SEP Response: Thank you Mr Kremheller. We understand that travelling can often be stressful, which is why we always aim to remove some of that stress by ensuring our operation runs as smoothly as possible for our customers. We hope to see you again soon. SEP.

Judith: I could not believe how wonderful this system was!! It worked perfectly, and I thought excellent value. It saved a load of hassle in both directions. Couldn\'t praise it highly enough!! Would reccomend you to everyone!! Thanks a million.

SEP Response: Thank you Judith. We look forward to providing your recommendations with the same expert service that you experienced with us. We also look forward to seeing you again too! SEP.

Mrs Kemmere: Hello, This is just to say - that our experience with you has been terrific. Our return flight from our holiday was delayed by 11 hours, which meant we returned at 3am in the morning, however this wasn't confirmed until 11 in the evening. You were flexible, and had arranged for someone to meet us after midnight in case our flight arrived between 12 - 4 when your service is closed. In the end we were met first thing by Jane at 3.45am in the morning, and we could take our young daughter home with us almost as soon as we landed. We felt your service and flexibility was great, and we would and have booked with you again. many thanks Mrs Kemmere

Simon Willis: Excellent service. Fast and efficient, with friendly and helpful staff. We will definitely use again in the future !

SEP Response: Well that's great Mr. Willis! We aim to please, see you for your next booking. Nick, Stansted Easy Parking

Mr Richard Picken: I found the people at SEP very helpful and pleasant to deal with and very good on price and service. I went on a trip with work and it got extended for 10 days so I rang SEP to extend my cars stay there was no problem and I had nothing to worry about. I wouldn't think of going any were else to park my car.

SEP Response: Thankyou so much Mr. Picken, we are always glad when a customer appreciates our services! It's a given that sometimes a customer's travel arrangements can change - we understand this and strive to help whenever possible! Glad you have a high opinion of us Mr.Picken, we look forward to booking you in again in the future! SEP Team